In-stock Products Shipping Information
About Delivery Guarantees
We offer guaranteed delivery on certain fast delivery speeds and select products. When guaranteed delivery is available on an order, it will be clearly marked on the checkout page with an associated delivery date and fee (if applicable).
Delivery time = Handling time + Transit time
Handling time: Takes 1-5 days.
Transit time:
At present, we adopt below three shipping ways to fulfill orders,
STANDARD: means 5-7 business day shipping
EXPEDITED: means 3 day shipping
PRIORITY: means next day shipping
Note: Expedited and Priority ship speeds are not available for post office box addresses.
Pre-order Products Shipping Information
We appreciate your support and patience during this process. Please review the following information regarding the shipping and delivery of your order:
Estimated Shipping Time: We anticipate that your order will be shipped on that date. Please note that this is an estimated date and is subject to change due to unforeseen circumstances.
Shipping Method: We will ship your order the same as the in-stock items. The shipping method may vary depending on your location and the availability of shipping services.
Tracking Information: Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment through our website or the carrier's tracking portal.
Communication and Updates: We will keep you informed about the status of your order via email. If there are any significant changes or delays, we will notify you promptly and provide relevant updates.
Multiple Item Orders: If your order includes both pre-order and in-stock items, we may choose to ship them separately. In such cases, you will receive separate shipping notifications and tracking numbers.
If you have any questions or concerns regarding the shipping of your pre-sale product, please don't hesitate to contact our customer support team at vailnd2022@outlook.com.
About Shipping Restrictions
Certain restrictions prevent us from shipping certain products to all geographical locations. Restrictions for specific items may require the purchaser to provide additional information in order to ship the item.
You'll be notified at checkout if we're unable to ship specific items to the address you've selected. Please also check the product detail pages for any item-specific shipping restrictions.
Age Verification
Local/state laws or statutes may require you to verify your age in order to purchase certain age-restricted products. If age verification is required for your delivery address, you'll be asked to provide your birth date as well as the details of an accepted form of identification. You can use one of the following forms of identification to verify your age:
Military ID
Most passports
Driver's license
State ID
We will not accept other types of ID for age verification. If you do not have one of the accepted forms of ID, you will not be able to ship this item to your delivery address.
You can change your shipping preferences in Your Account at any time after placing your order as long as the order hasn’t entered the shipping process yet.