General Warranty (Excluding Refurbished/Auction Items)
Vailnd has a 1-year limited warranty for all products. Products are warrantied against defects in materials and workmanship for 1-year from the date of purchase, when used in accordance with the instructions provided. This warranty does not cover damages or wear resulting from accident, misuse, abuse, commercial use, or unauthorized adjustment and/or repair. A proof of purchase is required to start a warranty claim. If it is a gift, please contact the gifter for a copy of the receipt. If it is inappropriate, you may request that the gifter open the warranty claim on your behalf.
Vailnd USA® shall not be liable for loss of use or any other incidental, consequential or indirect costs, expenses or damages. There are no express warranties except as listed above. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
This warranty does not cover products that are purchased in the following conditions:
- Open Box
- Like New
- Used
- Renewed
CALL: vailnd2022@outlook.com for RETURN INSTRUCTIONS.
WE DO NOT SERVICE PRODUCTS OUTSIDE THE 48 CONTIGUOUS UNITED STATES. (WE WILL SHIP TO A FREIGHT FORWARDER FOR CUSTOMERS)
NOTE: Customers are responsible for all return shipping costs. When item(s) are returned under warranty as being defective, they are thoroughly tested to verify manufacturer defect. If any item(s) are determined to be in proper working order after testing, all shipping costs to have the product returned to the customer will be the responsibility of the customer